It is possible to return the product within fourteen days from the day the goods were received, without providing a reason. To exercise your right of withdrawal, you must inform us of your decision to cancel this contract through a clear statement.
If you cancel this contract, we will refund all payments received from you, including the delivery costs (except for the additional costs resulting from your choice of a delivery method other than the least expensive standard delivery offered by us), without undue delay and at the latest within fourteen days from the day we receive your notification of cancellation. We will use the same payment method for the refund as the one you used for the original transaction, unless explicitly agreed otherwise; in no case will you incur any charges for this refund. We may withhold the refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier.
You must return the goods to us without undue delay and in any case within fourteen days from the day you notify us of the cancellation of this contract. The deadline is met if you send the goods before the end of the fourteen-day period.
You bear the direct costs of returning the goods.
You will only be responsible for any loss of value of the goods if the loss is due to handling the goods in a way that was not necessary to examine their condition, characteristics, and functionality.
The right of withdrawal does not apply to contracts for the delivery of goods that are not pre-manufactured and for which the consumer's individual selection or specification is essential for their production, or which are clearly tailored to the personal needs of the consumer.